Network Technician

Cornell University is the federal land-grant institution of New York State, a private endowed university, and a member of the Ivy League. Information Technologies (IT) is a strategic enabler for many functions at Cornell. Staff working in IT are found not only in the central Cornell Information Technologies (CIT) unit, but also in most colleges and units across Cornell. We are comprised of many organizations, but we work as one. By being where Cornell faculty, staff, and students are, we are able to offer services--whether needed at the desktop or to solve a major business, academic or research objective--to everyone at Cornell. To find out more, please follow this link: IT@Cornell.

Technology is an enabling force behind the work being done at Cornell. The entire Cornell community depends on our talented centralized IT group to provide support for all technology-related needs. CIT is composed of 7 teams: IT Administration, IT Security Office, IT Communication and Documentation, the Project Management Office, Customer Service & Support, Enterprise Applications, and Infrastructure Services.

What you will do:

The Network Technician is a member of central IT's Field Services team that is responsible for installing, repairing, and maintaining voice, data, wireless, and video network systems infrastructure, including hardware and software, on behalf of Cornell Information Technologies (CIT) for the Cornell community.

You will perform work as specified on assigned work orders/trouble tickets in compliance with CIT and industry standards and OSHA regulations; pulling, splicing, and terminating copper and fiber cable, assisting in the installation and configuration of Ethernet switches, voice and wireless electronics; maintaining printed and online documentation of physical communications plant; as well as troubleshooting and resolving operational performance of network systems infrastructure.

Work is performed on a daily basis at multiple campus locations - indoor and outdoor worksites - which may include construction areas, confined spaces, mechanical rooms, maintenance holes, and rooftops. You will wear appropriate safety gear when required.

You will have and maintain a valid NYS driver's license as you will be required to drive a university vehicle for work purposes.

Position requires rotational 24/7 on-call responsibilities throughout each calendar year.

What will you have:

• Associates Degree with more than 6 months, but less than one year experience or equivalent combination of education and experience

• Minimum of six months experience installing, repairing, and maintaining voice, video, wireless, data and special-purpose network systems, including those based on copper twisted pair,and fiber-optic plants

• Basic understanding of telecommunications, data networking, and structured wiring

• Familiarity with different category of cabling components such as CAT 3 vs CAT 6

• Ability to read and comprehend engineering documents then execute plans in the field

• Strong interpersonal and organizational skills with an ability to remain focused in a fast-paced, team-based, demanding customer-driven environment

• Ability to fully and precisely work to specifications and standards that directly impact the operation and integrity of the university's services

• Understand customer needs and deliver service that customer requests

• Ability to think through the tasks in each job assignment and prepare for an efficient job completion

• Ability to obtain and convey technical information to people of varying levels of knowledge and responsibility essential

What is desired:

• Familiarity with industry standards such as TIA/EIA 568-B, single-mode, and multi-mode fiber optic cabling

• Experience with cable management, work orders, and time tracking systems

• BICSI knowledge or training

• Familiarity with Microsoft Office products and basic computer knowledge

No Visa sponsorship is available for this position.

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Employment Assistance:

If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Department of Inclusion and Workforce Diversity at voice (607) 255-3976, fax (607) 255-7481, or email at owdi@cornell.edu.

For general questions about the position or the application process, please contact the Recruiter listed in the job posting.

Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also visit the office of Workforce Recruitment and Retention Monday - Friday between the hours of 8:30 a.m. - 4:30 p.m. to use a dedicated workstation to complete an online application.

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EEO Statement:

Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.