Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Medicine, Infectious Diseases Division. This position is for the Medical School Campus.
Assists pharmacists with daily pharmacy operations in a supportive role, under the pharmacist’s direct supervision and performs advanced duties including assisting with training of new staff and expanded quality assurance and reporting duties. The technician’s daily responsibilities include: receiving and processing patient and prescription referrals, obtaining information from patients and office staff, filling prescription orders, communicating with various members of the healthcare team and providing exceptional customer service.
PRIMARY DUTIES AND RESPONSIBILITIES:
Assists with accurate preparation, labeling, and dispensing of patient medications including insurance verification, order entry of prescriptions, electronic claims processing of prescriptions, and able to operate cash register to collect payments from patients.
Completion of medication compliance refill reminder calls, documentation and patient follow-up activities.
Ensures update of educational reference material, answers telephone in a timely manner (within 30 seconds), assists customers at pharmacy counter/ door, and assists pharmacists with any requested pharmacy duties. Assists with keeping pharmacy neat, clean, and orderly.
Assists the pharmacists with drug purchasing and inventory management. Maintain clean and adequate inventory levels of supplies. Assists with inventory control and management including ordering, receive, unpack and confirm daily drug shipments.
Assist with credit return requests. Remove outdated or recalled products in a timely fashion for return to the appropriate vendor and ensure the credit for returned merchandise is optimized.
Efficiently and accurately process transactions through the Point of Sale system including signatures, HIPAA and identity confirmation, and accurate handling of payment.
Assists with training of staff (technicians and student interns) on proper technique and procedures for drug preparation and drug dispensing and software use.
Assists with Quality Assurance monitoring programs including, but not limited to, temperature monitoring and documentation; checking for expired medications, remove/return expired drugs and managing drug recalls, updating the “Borrow and Loan” record books, checking eye wash stations, and filing prescriptions.
Assists with clerical duties in Pharmacy including arranging and labeling areas for drugs, preparing drug binders, checking emails, filing of records and documents, participation in continuing education programs, seminars, and all required training and certifications to maintain job status and/or pharmacy licensure as required by law.
Participates in pharmacy continuing educational programs, seminars, and all required training and certifications to maintain job status and/or pharmacy licensure as required by law.
High School diploma or equivalent High School certification.
Five or more years of experience in pharmacy operations.
IV admixtures and cytotoxic drug handling and general pharmacy experience.
Current State of Missouri and/or Illinois, as applicable by State of work location, Pharmacy Technician License. Maintains current certification from PTCB (Pharmacy Technician Certification Board).
Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).
The hiring range for this position is $17.58 to $21.98 per hour.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Five or more years of experience in outpatient or specialty pharmacy operations.
Experience with drug studies or investigational drug handling is desired.
One year of experience in pharmacy operations at Washington University.
Associate or Bachelor degree (or classes taken towards either).
Pharmacy experience including IV admixture experience with demonstrated ability to ensure accurate drug dispensing.
Safe handling and preparation of cytotoxic and hazardous drugs; basic computer skills including typing.
Basic pharmacy skills.
Must be able to understand and follow complex written or verbal instructions.
Requires effective verbal and written communication skills.
Ability to organize time and work independently; able to handle confidential material.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
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