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The UW Libraries is one of the largest and most innovative libraries in North America with extensive collections in print, electronic, and other formats. Providing services to three campuses, the UW Libraries also plays a significant leadership role regionally and throughout the profession. The UW Libraries is recognized for its excellent service, innovative learning and research spaces, collaborative approaches, extensive assessment efforts and diverse award-winning staff.
UW Libraries has an outstanding opportunity for a Receiving and Distribution Technician. This position provides circulation services to libraries users and is responsible for the mailing, shipping and delivery services within the Libraries. Regular schedule during academic quarters is Monday - Thursday 7:30 a.m. - 4:00 p.m. and Sunday 9:00 a.m. - 5:30 p.m.
Duties and Responsibilities
Provides complex circulation services resolving complex problems brought by patrons and/or staff. Explains Library circulation and fine policy to patrons. Instructs and assists patrons in locating material using the Libraries catalog. Educates patrons in basic operations of the Library.
Makes authorized decisions regarding exceptional circumstances such as the waiver of fines and exceptions to normal policy.
Provides receiving room support services resolving complex shipping and mail problems. Sorts and distributes books, mail, packages and supplies for delivery to Libraries units.
Processes new, remarked and rebound materials. Identifies and corrects errors and conflicting cataloging information in item records. Reads, interprets, and corrects holdings records. Verifies markings of newly marked items. Distributes materials needing additional processing to appropriate staff
Receives and processes requests for shipping and receiving of library material with contract couriers. Packages outgoing material. Instructs and advises Libraries staff in shipping and mailing protocol. Troubleshoots problems with shipping and deliveries.
Searches quarterly missing items lists and adds/updates search notes as appropriate.
Delivers and picks up books, mail, packages and supplies at campus branch libraries according to the established daily schedules. Acts as liaison to campus libraries ensuring their needs for delivery and pick up are met. Troubleshoots circulation and transit problems at the pickup site.
Recommends changes and improvement of van delivery routes and procedures. Uses organization, problem solving and communication skills and understanding of circulation procedures and library operations to ensure timely and consistent delivery of material to library branches.
Performs complex collection maintenance functions by processing items with discrepancies found during inventory. Identifies problems with physical items and item, holding or title records. Corrects item and holdings records as necessary
Shelves and processes Government Publications materials including updating transfers, processing new material and collection maintenance.
Responsible for the shredding service in Suzzallo and Allen Libraries. Maintains regular pick up schedule and arranges additional pick up as needed. Monitors use of shredding containers and acquires additional containers as needed. Follows proper protocol for handling confidential material.
Records and maintains statistics.
Acts as the liaison with UW Fleet Services for all issues relating to the campus delivery vehicle. Performs a weekly maintenance check of vehicle. Responsible for filling vehicle with gas and arranging vehicle maintenance both scheduled and as needed.
Withdraws and discards items identified as not needed for collections.
Develops and updates procedures for the position. Incorporates new policies and procedures into documentation. Develops and maintains departmental web pages using Plone.
Opens and closes Suzzallo and Allen Libraries on Sundays and directs the work of student employees.
Provides backup retrieval functions for the off-site shelving facility.
Cross trains for other positions within the department in order to gain basic troubleshooting skills for various positions and provide coverage for other team members.
Understands and abides by the Libraries Personal Communication Responsibilities policy. Communicates appropriately, effectively and positively. Plays an active role in staying informed and participating in Libraries and unit meetings, activities and events.
Works together with colleagues in a team environment.
Performs other duties as assigned.
High school graduation or equivalent AND three years of applicable library technical experience, including one year beyond the entry level OR equivalent education/experience.
Demonstrated commitment to customer service.
Proven organizational skills and ability to handle shifting priorities and multiple tasks.
Ability to clearly explain complex services and policies in person, over the phone and in written correspondence.
Demonstrated ability to meet deadlines and process high quantity of materials in a short time frame on a regular basis.
Manual dexterity, precision and attention to detail.
Interest in books, binding or library preservation.
Demonstrated commitment to promote equitable access and service to a diverse community.
CONDITIONS OF EMPLOYMENT
Valid motor vehicle operator's license
Able to lift 25-60 pound boxes and push heavy book trucks.
Schedule may vary according to the service needs and building hours. May be scheduled days, evenings, weekends, and holidays. Schedule will vary during interim andthe first/last week of the quarter.
Equivalent education/experience will substitute for all minimum qualifications except where there are legal requirements such as license/certification/registration.
BENEFITS As a UW employee, you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here.
Application Process The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Workforce Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready.
Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.
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