Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
Prior work/educational experience in a security environment, CCTV and access control systems, such as Software House CCure certification or experience.
Schlage Security Management System (SMS) certification or experience.
March Networks certification or experience.
Experience with Maximo.
High school graduate or equivalent and at least some college level or technical courses.
Ability to read drawings and sketches.
Experience in being expected for 24-hour availability for emergencies.
Ability to coordinate the work, training and the development plan for a campus card access system.
Communication skills sufficient to interact effectively and in a professional manner with campus department/building representatives, vendors/contractors and with police and transportation personnel and maintain confidentiality as appropriate.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
The hiring range for this position is $16.31 - $20.39 per hour.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Department of Facilities Planning & Management. This position is for the Danforth Campus.
Provides data entry, technical support, programming and testing for Danforth Campus access control systems, CCTV systems, lock shop systems and the Facilities, Planning and Management Maximo System.� In the absence of the manager or assistant manager(s) of Access Control and Electronic Security Systems or at the direction of the manager, this individual is responsible for the programming, troubleshooting and testing of the Danforth Campus access control and CCTV systems.� Provides customer service and addresses issues while interacting with Facilities personnel, the police department, card access liaisons, the Event Services office and campus community as needed.
Reports to the Manager/Assistant Managers of Access Control and Electronic Security office, providing support for both individuals in the coordinating, configuration, programming, quality control of installations, system administration, event programming of the access control and CCTV systems on the Danforth Campus, to include West Campus, North Campus and any Off Campus Properties as needed. Maintains and Utilizes a database that contains more than 30,000 cardholders, including faculty, staff, students, contract employees and visitors.� Assists in the daily administration and coordination of duties assigned with the Access Control and Electronic Security Office, including card access and CCTV system installations, maintenance, renovations, programming for more than 100 buildings on campus and surrounding areas.� Coordinates and programs events in the card access system on a daily basis, scheduled by the Event Services office, department/school liaisons and/or authorized schedulers; ensuring buildings and doors are unlocked or locked accordingly.� At the direction of the manager/assistant managers, assists with the preparation of policies and procedures for the Access Control and Electronic Security office.� Communicates effectively with faculty, staff and students to ensure that the configuration, programming and reliability of the access control and CCTV systems meet the University’s expectations.
PRIMARY DUTIES AND RESPONSIBILITIES:
Administers access control, CCTV, badging, standalone, Maximo and lock shop systems by answering calls, providing quality customer service, inputting data, encoding cards and interacting with card access liaisons, information systems, who maintain the server host and key personnel in Facilities, the police department (including investigations), Event Services Office of Student Records, Human Resources, Dining Services, Residential Life, Communications and Networking, contract employees, vendors, customers and other necessary parties.
Works with the Facilities staff in the configuration and implementation of access control and CCTV system installation and renovations. Interacts with Access Control and CCTV vendors as needed, on or off campus.
Works throughout the Danforth Campus, to include North Campus, West Campus and Off Campus Properties on servicing, testing, troubleshooting, access control and CCTV systems and equipment.
At the direction of the manager/assistant managers of Access Control and Electronic Security Monitors, advises and assists contractors who are servicing or installing systems on campus and also provides access to secure spaces for said contractors, if needed.
Cooperate and assist as needed with all Facilities Planning and Management related operations.� Willing to accept other duties and projects as assigned.
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
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