About Northeastern: Founded in 1898, Northeastern is a global research university and a world leader in experiential learning. The same commitment to connecting with the world drives our use-inspired research enterprise. The university offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools. Our campuses in Charlotte, N.C., San Francisco, Seattle, and Toronto are regional platforms for undergraduate and graduate learning and collaborative research. Northeastern pursues advanced research in security and materials at the Innovation Campus in Burlington, Massachusetts, and in coastal sustainability at the Marine Science Center in Nahant, Massachusetts.
About the Opportunity: Reporting to the Senior Director of Trade Operations and a dotted line reporting structure to the AVP of Facilities Services, the Maintenance Supervisor's primary responsibility is supervising the Suburban Campus Shop's multi discipline trade and service staff. The Suburban Campuses consist of the Burlington, Nahant and Dedham campuses. The staff includes Plumbers, Mechanics, Electricians, HVAC technicians, Custodial and Grounds staff. The Suburban Campus Maintenance staff.
Responsibilities: Service and maintain over 350,000 square feet of academic, research, administrative and athletic facilities;
Plan, coordinate and oversee scheduled and unscheduled maintenance tasks pertaining to the suburban campus buildings and grounds including but not limited to custodial services, grounds keeping, snow removal, maintenance and repair;
Establish objectives and priorities to ensure continuous operations of facilities. Determine reallocation of resources, as necessary, to reach objectives;
Make recommendations for upgrades and replacements;
Act as liaison with Facilities Design & Construction project managers, contractors and members of the University community on matters affecting Facilities Operational issues;
Ensure that the assigned trade staff are properly trained and in compliance with OSHA regulations;
Monitor and control expenditures and abide by university procurement rules and regulations;
Establish guidelines to monitor and maintain records of work requests. Monitor flow and progress of work requests to assure a customer focus and their satisfaction. Coordinate all records and reporting systems to interface with appropriate electronic data systems (Archibus); Administer collection of necessary technical data to support budget allocations for deferred maintenance items and facility equipment upgrades. Develop and make recommendations for policy and procedural changes affecting productivity and welfare of the assigned trade staff. Create and administer training and development programs for the assigned trade staff. Supervise employees in accordance with University policies, including recruitment, discipline, performance evaluations, and terminations. Document specific overtime allocations and maintain fair and equitable overtime distribution among staff. Schedule and oversee regular Shop Meetings to discuss updated work processes, equipment, staff concerns, safety and campus updates.
Qualifications: A state of Massachusetts professional license in one of the following building trades:
Journeyman Electrical, Plumbing, Refrigeration or Construction Superintendent with a minimum of 5+ years combined supervisory experience of a multi -discipline maintenance and repair, custodial and groundskeeping, snow removal operations.
Must be a team-oriented self-starter with the demonstrated ability to work independently with minimal supervision.
Must have a detailed knowledge of complex building systems and MEP infrastructure including knowledge of the operations and designs of HVAC, Plumbing and electrical systems and related building automation system controls.
Ability to prioritize and successfully manage multiple trade technicians & projects concurrently. Excellent computer skills with the ability/desire to learn new software programs. Excellent organizational skills and ability to follow through on tasks from inception to closure.
Ability to identify and implement business strategy and make innovative operational improvements to systems.
Preferred Qualifications: This position requires a criminal background check.
Salary Grade: 12
Additional Information: Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.
All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law.
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.
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