Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Washington University IT, Division of Shared Infrastructure (Network Engineering). This position resides at 4480 Clayton Ave. location.
This position leads the network technical strategy which drives the cyberinfrastructure activities supporting the Washington University Research Domain, and particularly the Washington University Research Network (WURN). The WURN is positioned to enhance the university’s cyberinfrastructure increasing access to and enabling the transport, analysis, and dissemination of large volume, big data within and beyond the university.
As a Network Engineer III, this position also performs highly technical and analytical work serving as a specialist for networking, enterprise network planning, high-level troubleshooting, security, network system administration, and networking products and services. Work includes the enterprise design, review of infrastructure requirements, technology evaluation, testing, and developing guidelines for implementation. Consults with clients and/or vendors to determine future network systems requirements, their costs, design additions, solutions to complex network operating problems, and the design of network security systems. Serves as expert on all network services and as a resource to senior analysts in network problem solving and design. This includes determining needs and researching new technology additions and improvements to the network.
Additional roles may include technical specialist in network management systems or telecommunications networks (data, video, and voice-over IP), network architecture, network systems administration, network services, and converged network services.� While having a general understanding of the entire network, this position requires a complete hands-on understanding of multiple aspects of network technologies (routing and switching, data center, wireless, security, etc.)
PRIMARY DUTIES AND RESPONSIBILITIES:
Leads teams of network engineers to work with customers to develop requirements for network services and then to design cost-effective, secure, and reliable solutions to meet those requirements
Research new technologies in the fields of routing, switching, wireless, security technology, and vendor solutions and makes recommendations
Serve as team lead within the work unit and ensures that work of others follows departmental workflow and processes
Tier 3 resource for various network performance and connectivity issues
Prepares and maintains detailed network documentation both for networking team and end users, ensuring that all documentation meets department standards
Configures and manages central network components (including network distribution and core, firewalls and VPN gateways, wireless controllers) to provide service to end users and departments
Configures and manages security perimeter devices (firewalls and VPN gateways) to provide service to end users and departments
Perform other duties as assigned
Bachelor’s degree in electronics, telecommunications, engineering, or a closely related field plus a minimum of 6 years of relevant experience in network design, analysis, or equivalent education and experience.
Bachelors / CCIE
Customer Service: Must possess an aptitude for patience, professionalism, tactfulness, and empathy; must have the ability to assess the specific needs of the customer and be able to communicate these appropriately; must be able to work with high-end stakeholders and negotiate the political landscapes that may exist in the enterprise; must possess the ability to clearly communicate with clients and team members through written and spoken word
Project Management: Ability to manage projects that have high impact and/or of high complexity; projects often involve significant changes to infrastructure or the implementation of emerging technologies
Planning and Organization: Ability to lead the work unit in long-term planning
Technical Knowledge: Extensive knowledge to design the most advanced solutions associated with network expansions and integration of new technologies
Technical Solution Development: Significant knowledge to be considered the university expert in an advanced voice, video, or data network specialty and serves as a resource for other specialists
Technical Support: Advanced knowledge of technology resources and specialty areas to serve as resource for analysts
Consultancy Skills: Ability to provide expertise and consulting to committees, boards, and/or CIO; ability to consult with clients, high-level technicians, analysts, and technical peers to resolve problems
The hiring range for this position is commensurate with experince.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.
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