The EMS Coordinator will remotely monitor, trouble shoot and modify building automation/energy management systems (EMS) for HVAC, refrigeration, and lighting controls. Provide remote support to our clients for individual site and portfolio improvements.
DUTIES & RESPONSIBILITIES: Respond to work orders in a set time frame
Review history of location for potential trends
Review alarm history to assist in triage of store issues
Make recommendations to Team Leads on improvements to client systems
Ability to work with a data repository dashboard
Check controls for HVAC equipment operation via remote access
Remotely reset or adjust controls settings to resolve issues and minimize unnecessary HVAC dispatches
Assist technicians in trouble shooting control problems remotely via phone
Electronically dispatch work orders to repair contractors, as needed
Maintain detailed records of activities and completed work orders
Document actions and related information into the history of the location
Lighting schedule administration
Operate a personal computer and related software and demonstrate proficiency to prepare work orders, documents, e-mail and timesheets.
Additional Duties as assigned
May be required to work on-call hours as needed
Must log into phone system and be available to answer inbound calls from field technicians
SKILLS & QUALIFICATIONS: Knowledge, Skills & Abilities: * Principles, methods, materials and tools used in the HVAC trade; the hazards and precautionary methods; the theory and practical applications of commercial and solid state electronic control systems; the functions and mechanics of HVAC systems, centrifugal chillers, screw chillers, boilers and pumps
Basic knowledge on electrical troubleshooting
Basic understanding on HVAC systems and controls
Basic understanding of automation system operations
Read and interpret mechanical and electrical schematics related to the HVAC
Listen and communicate effectively with a diverse group of people via e-mail or phone
Demonstrated ability for problem solving
Strong computer skills including Microsoft Office products
Ability to meet deadlines
Adaptable to an ever changing environment
Technical skills and aptitude in transferrable fields
EMS COORDINATOR TIER SYSTEM
This role has two tier levels. To qualify for tier level ll an associate must have the following:
One year experience working in the FacilitySource EMS Department
Qualifying quality scores
Be versed in and can operate in all client accounts and EMS systems
EDUCATION & EXPERIENCE:
Combination of training and/or experience in HVAC operations and maintenance preferred
Building Automation and/or Energy Monitoring System experience preferred
Minimum one year operating a computer-based HVAC system, for an energy management program, in a commercial setting.
Internal Number: 19022130
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.
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