The position will support the Financial Aid Office and serve as a liaison with technological counterparts in other departments on campus such as Admissions, Information Technology Services (ITS), and the Business Office. This position will require strategic planning and a high level of competence in overall technological practices such as programming language, data flow, report writing, organization, and customer service.
●Assess the manual and semi-automated processes of the Financial Aid Office; design and implement automated processes to facilitate the financial aid application process.
●Explore, evaluate, and implement when approved new data visualization technology(s) to enhance and extend Financial Aid’s current reporting and data visualization capacity.
●Work with colleagues to ensure the successful implementation of new technologies and related systems
●Communicate directly with students and parents and campus partners in need of technical assistance.
Develop capabilities in the following areas: data mapping, table structure knowledge, custom coding logics, issue analysis and recommendations, writing and running SQL queries, documentation skills, functional analysis, business process improvement, requirements documentation and process flow charting.
●Experience working with Banner financial aid module or similar application
●Experience with database testing, updates, and patches
●Familiar with the transfer of prospective applicant data using Admissions software such as Slate or similar application
●Experience with the College Board Profile and IDOC services
●Experience with student employment software and administration such as JobX or similar application
●Experience with developing and managing communications for incomplete applications and federal verification and mass communications
●Experience in designing reports using applications such as Argos and other similar applications; designing dashboard reports, quality control, and other informational tools; develops and maintains protocol for documenting reports, processes, and manuals
●Experience updating websites with software such as Drupal or similar application
●Experience with MS Word, MS Excel, Google mail, Google Calendar, Google Drive, loan processing, and file servers
●3-5 years experience working with high level technology, preferably within higher ed financial aid
●5-7 years experience working in a college or university setting
●Ellucian Banner expert
●Advanced degree or applicable certifications
●Strong skill in articulating the value of higher education
Swarthmore College actively seeks and welcomes applications from candidates with exceptional qualifications, particularly those with demonstrable commitments to a more inclusive society and world. Swarthmore College is an Equal Opportunity Employer. Women and minorities are encouraged to apply.
Since its founding in 1864, Swarthmore College has given students the knowledge, insight, skills, and experience to become leaders for the common good. Offering a liberal arts and engineering curriculum, the College is private, yet open to all regardless of financial need. It is also decidedly global in outlook, drawing students from around the world and all 50 states. The diversity of perspectives represented by Swarthmore students, faculty, and staff - including different viewpoints, identities, and histories - contributes to the community's strong sense of open dialogue and engagement with ideas and issues.
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