OPENS: October 15, 2018 CLOSES: SEPTEMBER 27, 2018
POSITION SUMMARY: Under the supervision of the IT Support Manger, assists in the coordination and maintenance of the Tribe's computer network by providing technical assistance to users in various departments within the Tribe. Must remain ahead-of-the field in communications systems/software information/usage/technology and be proficient in various work processing packages, spreadsheets, database programs, bar coding, electronic mail, electronic scheduling, desktop publishing, financial/budgetary programs. Updates program communication and/or computer software.
ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Installs, troubleshoots and maintains computer workstations, servers, printers, scanners, network equipment, and telecommunications equipment hardware and component replacement as needed. 2. Installs, troubleshoots and maintains various software applications to include Microsoft Windows Office (Word, Excel, Access, Publisher, Outlook, PowerPoint), Adobe Acrobat, various UNIX shell scripts, Apache Server, LINUX Operating System, Windows 2000 Pro, XP Pro, and Windows 2003 Server, and others as needed. 3. Maintains detailed documentation of work done and solutions provided. 4. Assists in providing on-site training of "information" technology needs, specific to each department/entity of the Tribe. Helps creates one-on-one tutoring/mentorship programs for staff needing specific training in word processing or spreadsheet creation and applications as needed. 5. Assists in managing user database security. Assists in the development of distributed interaction data over the World Wide Web. Helps plans and implement data replication for in-house to external databases. 6. Installs, configures, and repairs cameras on the Security Camera system. 7. Assists in evaluating various departmental communication systems in terms of their applicability to such objectives as improving customer service, assuring systems reliability, integrating voice and data transmission, sharing critical resources, responding to changing business conditions and reducing communication costs and makes recommendations to the IT Support Manager.
8. Working in conjunction with the IT Support Manager, provides application and/or database solutions by advising client departments on hardware and software configurations to meet user needs and goals. 9. Installs a variety of computer-related devices such as terminals, modems, keyboards, printers, digital multiplexers, switches and high speed wiring facilities at the direction of the IT Support Manager. 10. Remains current on technological advances in the communication industry and attends meetings, seminars and training sessions as needed. 11. Performs activities that may involve the lifting, moving and installation of equipment. 12. Assists in any related computer technology as required. Some of the activities may include community projects or involve technical assistance at other sites. 13. Performs cleaning activities that may require the use of cleaning equipment such as a vacuum cleaner, broom or mop. This cleaning is usually required where there is computer network equipment, limited access to the equipment by regular cleaning personnel, and a need to keep the impact of dust on the equipment to a minimum. 14. Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities.
Education and/or Experience Associates degree (A. A.) from a college or university in Computer Science or a related field and a minimum of one-year related experience and/or training (two years preferred); or equivalent combination of education and experience. Experience may be substituted for education on a year for year basis (if no degree, must demonstrate a minimum of three years related experience). Additional education still requires minimum experience to be met.
Language Skills Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an
extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and
Licenses or Certificates or Other Requirements.
Having at least one of the following certifications is preferred: MSCE, Java, DBA (SQL Server or
Oracle) or CISCO.
Required to have a valid Washington State Drivers License.
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