Under general supervision, plan, design, implement and operate computing networking systems including hardware and software, stand-alone, peer-to-peer and client/server operating systems in a major organizational unit at a college, satellite location or the District Office; plan, organize and monitor network and telecommunication operations; develop and perform system procedures; perform other related duties as assigned. This is a flex classification. Incumbents may progress to the Senior Computer and Network Specialist after two years of experience as a Computer and Network Specialist and passing a non-competitive job-related test.
Distinguishing Characteristics: A Computer and Network Specialist is the journey level class in the series and performs a variety of technical duties related to hardware, software and networked computing systems. Incumbents at this level perform less routine work, regularly use independent judgment and discretion in the performance of duties, and frequently relate with management, faculty, staff, and students. A Senior Computer and Network Specialist performs the more complex functions of designing, implementing and administering Local Area and Wide Area Networks. The senior classification differs from the specialist classification in that it requires a depth and breadth of knowledge and experience sufficient to permit an incumbent to work independently with minimal supervision and exercise significantly greater leadership and project management skills. A Computer and Network Technician is assigned a wide range of duties that are routine and prescribed in nature involving basic repair, maintenance and computer system troubleshooting.
Examples of Duties/Essential Functions: Duties/essential functions may include, but not be limited to, the following: Plan, design, implement and operate network and telecommunication hardware, software and cabling. Plan, design, implement and operate heterogeneous, homogeneous, peer-to-peer, and client/server computer systems that include file servers, client workstations, and network peripherals. Plan, design, implement and administer user and group accounts, network printing services, Internet connectivity, network security, and network software applications. Provide consultation, training and problem-solving support for client/server computer systems, network systems and applications. Communicate with vendors and users to obtain information, resolve problems, arrange and conduct demonstrations. Implement, and monitor security standards for all network devices and data information stores, including the setup and maintenance of such equipment as routers and access lists, firewalls, intrusion detection servers, client server platforms and VPNs. Participate in testing hardware and software products and make recommendations on their use. Participate in long-range planning efforts; serve in advisory capacity in determining appropriate hardware and software needs for computing and networking. Implement technical procedures on hardware such as diagnostics, pre-failure checks, upgrades, and interoperability. Meet with users to explain software, network, and system capabilities and limitations. Maintain data conversions, databases, and other applications to support computer operations; generate and write reports and documentation. May provide direction to technicians, student assistants, staff, and others who provide computer systems support. Maintain records of activities; develop and maintain system documentation. Exercise excellent customer service practices. Obtain ongoing training and information to keep skills and knowledge current. Coordinate, conduct and participate in user and peer training. Communicate with faculty, staff and students via written, verbal and non-verbal methods in order to effectively provide technical services and instruction. Perform related duties as assigned.
Minimum Qualifications: Education/Experience: Education/Training: Equivalent to the completion of an Associate degree in computer science or related field. (Experience may be substituted for education on a year-to-year basis.) Experience: Equivalent to three years of experience in planning, installing, operating and maintaining local and wide area networks, computers, servers and telecommunication equipment. License/Certification: A valid Class C California Drivers License.
Knowledge Of: Knowledge of: Principles, theories, methods, materials, and equipment used in the design, installation, operation, and maintenance of telecommunications, LAN, and WAN technologies including the operating systems, applications, protocols and topologies; planning, installing, operating and managing local and wide area networks and telecommunication equipment; installation, application, maintenance and repair of telecommunications cabling; installation, maintenance, and support of network management software packages; concepts and principles of security equipment, such as firewalls, Access Control Lists, Intrusion Detection Systems and routers; principles, theories, methods, materials, and equipment used in the design, installation, operation, and maintenance of telecommunications, and network technologies including peer-to-peer, client server, and stand alone operating systems, peripherals, applications, connectivity, protocols and topologies.
Ability To: Plan, design, implement and operate LAN, WAN, telecommunication hardware and software, fiber and copper media; provide technical advice and assistance on matters relating to the installation and operation of LAN and WAN and telecommunication systems; provide technical advice and assistance on matters relating to the installation, operation, and support of computer systems including multiple networks, peripherals, telecommunications, and Internet; plan, design, implement and operate personal computers, network servers, multiple networks, network peripherals, and telecommunications software and hardware, and fiber and copper media; exercise high level problem solving skills and follow-through on assignments; exhibit a positive attitude towards fellow workers and displays a service orientation with customers; work as a team in a collaborative and supportive manner; coordinate, conduct and participate in end user or peer training; multitask several jobs at one time under sometimes stressful conditions; use electronic test equipment and common small hand tools; execute and communicate oral and written instructions; comprehend technical manuals and instructions.
Experience with HP switch support.
Experience with Basic network setup and troubleshooting.
Troubleshooting of desktop and network problems.
Knowledge of Windows server operations
Experience with configuring Mac OSX and Mac OSX Server.
Experience in configuring and maintaining SARSGRID/TRAK, or similar check-in solution.
Experience in setting and maintaining A.V. equipment such as projectors, microphones, rack-based sound and video systems, and document readers.
Special Instructions: This position will be located at the San Ramon campus, 1690 Watermill Road, San Ramon, CA 94582The first review of applications will take place on December 5, 2016.Note: New employees will be placed at the first step which is $5,851.00 per month. Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on an annual basis, until the maximum step of $7,127.00 per month is reached on the salary schedule
The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.
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About the DistrictThe mission of the Contra Costa Community College District is to transform lives by providing outstanding learning opportunities that nurture and empower all students to achieve their educational goals. The dedicated faculty, classified professionals and administrators in the District are committed to core values and action that promote excellence in learning and equitable studen...t success. The District is committed to hiring and developing a diverse staff that understands that cultural diversity in the academic environment promotes academic excellence; fosters cultural, racial and human understanding; provides positive role models for all students; and creates an inclusive and supportive educational work environment for its students, employees, and the community it serves. Located in Contra Costa County, in the beautiful and diverse San Francisco East Bay area, the District serves the 1 million residents of the County through education, business partnerships and service in the community. The District first opened its doors in 1949 and is the second oldest and eighth largest multi-college community college district in California. The District consists of three colleges and two centers; Contra Costa College in San Pablo; Diablo Valley College in Pleasant Hill; Los Medanos College in Pittsburg; and the centers in Brentwood and San Ramon. The District Office located in downtown Martinez, supports the mission and functions of the colleges. As evidenced by the rich diversity in Contra Costa County, the District enrolls a highly diverse student population. Serving over 35,000 students a term, in fall 2014 the demographic make-up of the students was 11% Black/African American; 16% Asian/Pacific Islander; 30% Hispanic/Latino; 31% White/Caucasian; and 13% Other. The District actively encourages a diverse pool of applicants to serve the dynamic student population and work collaboratively with existing colleagues that are equally dynamic and diverse. Contra Costa CollegeContra Costa College is a dynamic, comprehensive community college with a diverse student population. The institution has served the communities of West Contra Costa County for more than 59 years. Most of the 8,500-plus students who attend the college come from local communities, but many also come from neighboring communities and from countries throughout the world. The college offers certificates and degree programs in 70 areas. It prepares students for immediate employment and for transfer to four-year colleges and universities. Faculty and staff are proud to be affiliated with an institution that has a tradition of excellence and a reputation for educating students to live and work in a diverse global environment. Diablo Valley CollegeDVC is committed to increasing student success. The college has distinguished itself as one of the nation’s most successful community colleges by offering incomparable transfer opportunities and exceptional career-technical programs. In both Pleasant Hill and San Ramon, a diverse student body engages with high-quality instruction and support services designed for excellence and equity in student learning. DVC’s career-technical programs keep pace with emerging technologies and skill requirements, while unparalleled transfer programs prepare students to be successful in four-year colleges and universities. DVC continuously ranks among the top transfer pathways to UC Berkeley. Los Medanos CollegeLos Medanos College, opened in 1974, is the newest campus of the Contra Costa Community College District. The college prepares students to excel and succeed economically, socially and intellectually in an innovative, engaging and supportive learning environment. LMC provides quality programs and state-of-the-art facilities to serve the needs of a rapidly-growing and changing East County while enhancing the quality of life of the diverse communities it serves. Los Medanos College is known for its transferable general education program and career technical programs strongly connected with local business and industry. The college serves approximately 10,000 students.
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