The Administrative Specialist II works in depth with programs, processes, or services that are provided by the department, in contrast to Administrative Assistants who provide administrative support services to a supervisor or for the department as a whole. The Administrative Specialist II may provide customer service requiring in depth knowledge and understanding of programs, processes, or services, administer varied or related processes, and/or provide specialized information related to programs, processes, or services provided by the department. Administrative Specialists II perform a wide variety of services and may function as clinic assistants, process and maintain records of clinical experience placements, support specified classes and training programs, process applications for admission to various programs, registrations, and course enrollments, provide support services for academic programs and events, human resource programs and processes, and academic records processes, prepare materials and arrange events, consultations, or interviews, coordinate the maintenance and use of University assets, issue permits, process parking tickets and appeals, etc.
Description of Primary Duties:
This position will be located in the Testing Center in Meyer Library. Schedules exams. Schedules and assigns proctors. Updates and maintains the Testing Center website. Checks in examinees for assessments, verifying identities, payment, and registration. Ensures compliance with requirements about materials which are allowed in testing area. Acts as proctor when required. Provides point of contact for examinees entering testing area. Provides administrative support for Testing Technician and Testing Coordinator, including filing, answering phones, incoming/outgoing mail, updating testing center calendar, complete/submit personnel action forms, complete/submit expense reports, and other similar duties. Maintains and protects confidentiality and privacy of examinees by ensuring tests and related materials are kept secure and confidential. Order exams as needed for both online and paper administered tests. Receives testing materials mailed to Center and moves to appropriate storage area. Maintains a record of requested/ordered exams. Monitors the use of computers in the testing center. Maintains testing and office supplies, such as paper, pencils, testing notebooks, etc. Answers general inquiries about exams. Update/maintain various spreadsheets, manuals, etc. Coordinates parking passes for examinees when needed. Fulfills other duties as assigned. It is preferable that applicants possess Microsoft Office skills, a working knowledge of cloud-based storage and applications, excellent organizational skills, strong attention to detail, the ability to multitask, and experience troubleshooting software/hardware.
Minimum Acceptable Qualifications:
Education/Experience: A high school diploma or the equivalent and three years of general office experience or an equivalent combination of education and general office experience is required.
Skills: Keyboarding skills are required. A working knowledge of word processing and spreadsheet applications is required. A working knowledge of or the ability to learn and use database applications, the web content management system, the administrative business system or enterprise resource planning system, and other systems or applications that may be used within the University or department is required. The ability to operate and troubleshoot electronic office equipment, computers, and peripherals, maintain moderately complex filing systems and records, and make mathematical calculations is required. Effective verbal and written communication skills are required. The ability to train, assign work, and review the work of full- and part-time employees and student workers is required. The ability to maintain financial records and accounts and prepare financial reports is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Effort: Administrative support positions are primarily sedentary. Administrative support positions require extensive keyboarding.
Special Instructions to Applicants:
The first date of consideration is August 24, 2018. Review of applications will continue until the position is filled.
Do you value every voice and every opinion?
Are you inspired to create a better future for yourself and others?
Are you ready to make a difference?
If so, Missouri State has a place for you
Missouri State University is a public, comprehensive university system with a mission in public affairs. Our purpose is to develop fully educated persons with a focus on ethical leadership, cultural competence and community engagement.
• Enrollment of 26,000 students who come from around the state and the world.
• Four-campus system: Springfield, Mo., West Plains and Mountain Grove, Mo., and Dalian,
• Students’ average ACT score above national average
• Strong commitment to both teaching and research
• More than 190 undergraduate options; 90 graduate options
• Located in Springfield, third-largest city in state; known for beautiful outdoors, friendly people, superior health care, excellent public schools, and a variety of entertainment and cultural opportunities.
Missouri State is committed to benefiting our surrounding communities. We want to create the next generation of citizen leaders through an unrivaled educational experience that emphasizes a com...mitment to public affairs.
With a campus community filled with diverse perspectives, voices and opinions, Missouri State is fulfilling its commitment to address the needs of a changing society. We are a community of forward-thinking teachers, learners and leaders.
We cultivate students of character who enter the workforce as well-rounded professionals and honest, confident individuals. We believe in innovation, bringing fresh, relevant ideas to our area.
We are dedicated to enriching our city and region, whether through cultural offerings, research and scholarly endeavors, internship programs or the development of facilities that serve a broader community beyond our campus borders.
When you work at Missouri State, you tap into a network of leaders with an appreciation for big-picture thinking and a continual desire to address the professional, personal and societal needs of our changing region. There's no limit to the statement we can make together.
BACK TO TOP
Founded in 1978 by electronics technicians, ETA® International is a not-for-profit 501(c) 6 association whose mission is to represent and support the technical professional.
ETA aligns with ISO 17024 standards, vocational and education curriculums, and businesses’ resource initiatives through certification programs, conferences, speaking engagements, books, and other publications. Download ETA's Certification Booklet to see how ETA can help your career, business, or school.
Members can access the Members Only area for current and past issues of The High-Tech News, practice exams, and other member benefits. Certification Administrators can also download forms, order exams, and review exam information.
Career Resource Center
Mobilize your success with ETA’s Career Resource Center (CRC). We offer employers and job seekers a way to connect professionals with the most in-demand careers available. Resume and job postings are FREE.