Are you a strong P25 and radio field technician? Do you enjoy supporting communications for first responders and public safety?
Mobile Communications America, Inc. is seeking an experienced field technician for the North Charleston, South Carolina location. Relocation available.
The individual in this role must be able to rapidly diagnose and correct issues and concerns at customer or other remote sites and in the service shop facility. The Field Technician will be responsible for addressing concerns including, but not limited to mobile products, portable products, paging, base stations, repeaters, and remote products.
DUTIES & RESPONSIBILITIES
- Service accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems. - Establish service by studying system requirements; ordering and gathering components and parts; completing installation; performing acceptance tests. - Maintain rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements. - Keep personal equipment operating by following operating instructions; troubleshoot breakdowns; maintain supplies; perform preventive maintenance; call for repairs. - Document service and installation actions by completing work tickets, reports, logs, and records. - Maintain customer confidence by keeping service information confidential. - Update job knowledge by participating in educational opportunities; read professional publications. - Assist with mobile installations upon demand. - Participate in after hours, on-call service schedule.
QUALIFICATIONS - 3+ years Service Technician experience in diagnosing, repairing, programming, and installing equipment in the 2-way radio wireless and /or communication field. - Previous P25 experience preferred - Extensive knowledge/understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems. - Ability to interpret schematics, blueprints, and diagrams. - Knowledge of battery backup systems, base stations, repeaters, multicouplers and duplexers, basic TCP/IP principles and NIC programming. - Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDR's, FDR's, and multi-meters. - CET Certification - 2 year Associate degree in Electronics Technology or equivalent. - Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level. - Proficiency with MS Office Suite, such as Microsoft Word and Excel. - Candidates must possess clean driving record and valid driver's license.
NOTE: The above statements are intended to describe the general nature and level of work being performed by the person assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills and physical demands required of personnel so classified.
About Mobile Communications America
Mobile Communications America, Inc. is the leading communications company in the southeast with 32 locations in Alabama, Florida, Georgia, North Carolina, South Carolina and Tennessee. Specializing in electronically oriented communications solutions, Mobile Communications has dozens of strategic partnerships with product and solution manufacturers and is proud to be recognized as an authorized Motorola Total Solutions Provider.
Mobile Communications America provides a full suite of products from two way radios, dispatch systems, mass notification systems, wireless communications and many others to public safety, commercial, education and government entities across the Southeast.
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