Financial Aid Technician (April 2018) Citrus Community College
Posting Number: 0600729 Position Title: Financial Aid Technician (April 2018) Posting Date: 04-11-2018 Closing Date: 05-09-2018 Department/Division: Enrollment Services (Financial Aid) Funding: Categorical Funded Job Category: Classified Assignment:Full-Time Percentage Employee:100% Months per Year: 12 Work Days per Week: Monday through Friday Work Schedule per Day: Monday - Thursday 8:30 a.m. to 5:00 p.m. Friday 8:00 a.m. - 4:30 p.m. Work Shift for this Position (select all that apply): Days FLSA:Nonexempt Placement/Range:31-1 (Starting salary for a new classified hire at Citrus College is fixed at Step 1) Pay Rate: $3,507.17/month ($20.23/hour) Benefits: The District provides a fully-paid, comprehensive program of fringe benefits including major medical, dental, and vision insurance for full-time employees and eligible dependents. Life insurance provided for employee only.
A Complete Application Packet Includes:Resume Optional Applicant DocumentsCover Letter Other Document (s) Transcripts Licenses and Certificates
Additional Applicant Documents:
Position Summary: Performs specialized clerical and technical duties related to processing and storing information for student grant and other financial aid programs. Maintains student financial obligation records. Provides technical assistance and information to students, staff and the public.
Essential Duties and Responsibilities: - Interviews students participating in the various loan programs, interpreting state and federal guidelines applying to the programs. - Explains the approved eligibility, requirements for program qualification and compliance, and program options so that students make informed decisions about their obligations. - Instructs students in correct procedures for completion of forms and applications, special requirements and restrictions, and supporting documentation such as tax returns, income and housing verifications, and transcripts. Reviews completed forms for accuracy and completeness. - Assists students and parents with FAFSA financial aid applications, processing procedures, and interpreting policies of the funding organizations. Explains the different types of financial aid programs, including obligations and payment schedules. - Processes loan/financial aid awards, consulting with others as necessary, and notifying successful applicants. - Services financial aid accounts. Maintains up-to-date addresses. Audits student financial records to determine amounts owed. Prepares communications for repayment, payback on excess payments, and other accounts owed. - Creates, maintains, and periodically reviews student records to assure compliance with provisions of financial aid and grants. Checks student eligibility for Federal Work Study and other programs. - Administers delinquent and default loan procedures. Receives information from the Department of Education and other sources, including internal reports, verifies account balances and student status, and initiates written contact with students. Works with students to restore current account status. - Maintains financial aid records to support preparation of financial aid reports for various grant and loan disbursements. Monitors and revises budgets and awards as necessary to prevent over spending of awards. - Performs basic troubleshooting of problems associated with financial aid accounts, student status, and computer-aided files. - May prepare standardized correspondence for/to students, verifying status and other information. - May process Board of Governors Fee Waiver application for students. - May input data into the District's database (Banner). - Performs miscellaneous clerical duties for the office such as updating policy and procedure manuals and award tables, editing student files, replenishing forms and communication devices, collecting data for reports, and preparing general correspondence. - Performs other duties as assigned that support the overall objective of the position.
Knowledge, Skills and Abilities: - Requires a working knowledge of the policies and procedures associated with federal, state, and local financial aid programs including grants and waivers. - Requires a working knowledge of federal and institutional satisfactory academic progress policies. - Requires a working knowledge of regulations and institutional policies relevant to admissions, registration, accounts payable, and financial aid practices. - Requires knowledge of and skills with routine office policies, procedures and equipment, including PCs and applicable student information databases, word processing and spreadsheet applications. Requires sufficient English language skill to prepare routine correspondence. - Requires sufficient human relation skills to provide general information to student-customers, exercise patience when dealing with students, resolve confrontations, and convey a positive image of the District. - Requires sufficient math skills to compute principal, interest, sums, percentages, and ratios. - Requires the ability to perform all of the duties of the position efficiently and effectively with minimal supervision. - Requires the ability to perform financial recordkeeping, data entry, file maintenance, and report writing duties. - Requires the ability to communicate program elements and requirements with students, faculty and outside agencies/customers. - Requires the ability to instruct students on the financial aid application process and to resolve conflict. Ability to perform data entry onto an automated information system. - May require the ability to perform assignments on varying work schedules.
Minimum Qualifications: See Education and Experience below.
Preferred Qualifications: - Financial aid experience at a California community college or two years of financial aid experience at a regionally accredited higher education institution.
Education and Experience: - A high school diploma, or the equivalent, and three years of financial aid experience.
Physical Abilities: - Incumbent performs work of predominately a sedentary nature. - Requires ambulatory ability to sit in front of a computer screen for extended periods of time, to move about between work station and customer service counters, and to reach for work materials and files. - Requires sufficient hand, arm, and finger dexterity to operate computer keyboard, typewriter or other office equipment. - Requires visual acuity to read words and numbers. - Requires speaking and hearing ability sufficient to hear over phone and carry on routine conversations.
About Citrus College: Celebrating over 100 years of service, Citrus College is located in Glendora in the foothills of the San Gabriel Mountains, approximately twenty-five miles northeast of metropolitan Los Angeles. The college has the distinction of being the oldest community college in Los Angeles County and the fifth oldest in the state.
Citrus College was founded in 1915 under the leadership of Dr. Floyd S. Hayden, who helped bring the community college movement to California. From 1915 to 1961, the college was operated by the Citrus Union High School District. In July 1961, the Citrus Community College District was created to include the Azusa and Glendora unified school districts. In 1967, the district expanded to include the Claremont, Duarte and Monrovia school districts.
Today, Citrus College occupies a 104-acre campus. The college is currently experiencing a major facilities expansion project that will change the look of the campus. The college enrolled 27 students in 1915 and currently the college serves more than 19,000 students annually. Classes are offered on a 16-week calendar (fall and spring semesters), as well as in a variety of non-traditional scheduling options -- winter intersession, evenings, summer sessions, and optional class formats, such as online education courses.
Mission Statement Citrus College provides innovative educational opportunities and student support services that lead to the successful completion of degrees, transfer, career/technical education and basic skills proficiency. The college fosters personal and professional success through the development of critical thinking, effective communication, creativity, and cultural awareness in a safe, accessible and affordable learning community. In meeting the needs of our demographically diverse student population, we embrace equity and accountability through measurable learning outcomes, ethical data-driven decisions and student achievement.
Accreditation Citrus College is accredited by the Accrediting Commission for Community and Junior Colleges, Western Association of Schools and Colleges, 10 Commercial Blvd., Suite 204, Novato, CA 94949, (415) 506-0234), an institutional accrediting body recognized by the Council for Higher Education Accreditation and the U.S. Department of Education. Additional information about accreditation, include filing of complaints against member institutions can be found at https://accjc.org.
'CITRUS COLLEGE IS AN EQUAL OPPORTUNITY EMPLOYER.' It is the policy of the District not to discriminate against and to encourage a diversity of applicants based on national origin, religion, age, sex or gender, race, color, medical condition, ancestry, sexual orientation, marital status, physical or mental disability, use of family and medical care leave, genetic information, military or veteran status, gender identity, gender expression, or because he or she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one of more of these actual or perceived characteristics.
Special Instructions to Applicants: Applications are considered legal documents, and as such, all areas of the application must be completed or your application packet will be considered incomplete, and will not be moved forward. While it may be appropriate in some areas of your application to use 'NA' (not applicable), do not use terms such as 'see resume' or 'see attached'. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.
Applicants are responsible for ensuring that all required documents, and those additional documents you choose to include, are attached BEFORE clicking the 'Finished Attaching Documents' button and confirming. It is advisable to attach 'Optional' documents first, and then 'Required' documents once you are ready to click on the 'Finished Attaching Documents' button and confirming.
Application and Supplemental Questionnaire must be complete. A resume will not substitute for a fully completed employment application and supplemental questionnaire. Incomplete applications will be rejected. When listing your work experience, please specify the beginning and end dates for each job you held and describe your experience.
Additional documents CANNOT be added to your electronic application packet once you click on 'Finished Attaching Documents' and receive your confirmation number; so, please be sure you have all documents you will upload handy and in an electronic format. THE APPLICANT TRACKING SYSTEM WILL NOT ACCEPT DOCUMENTS LARGER THAN 2MB. IF YOUR DOCUMENTS DO NOT UPLOAD, PLEASE RESIZE. If you do not have all your documents handy at the time you are applying for the position, we advise you to click on 'Finish Attaching Documents Later'. Be sure, however, to finish attaching your documents BEFORE the close or first consideration date for the position. Please remember, you will NOT be able to attach additional documents after you have selected 'Finished Attaching Documents' and have received a confirmation number, and you will not be able to apply for a position after the position has closed.
Please note: should an applicant apply for a position more than once, only the most recently received application packet will be the one screened for completeness. All others will be deemed inactive, and will not be considered, regardless of completeness.
We regret we are unable to accept faxed, emailed, mailed, or hand delivered application materials outside the online Applicant Tracking System (ATS). Only application materials submitted through this electronic format will be accepted. Exception: The Citrus College Form 101 must be mailed or hand delivered to the Director of Human Resources in a sealed, confidential envelope.
Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made at the time the interview appointment is scheduled.
All employees within the bargaining unit are required to pay dues as a member of the exclusive representative or pay an agency fee.
About Transcripts: --Candidates must upload copies of all transcripts (need not be official at the time of application) which prove sufficient for verifying minimum qualifications for this position. --Official transcripts will be required at the time of the job offer. --Transcripts must be from the awarding institution, and must show that the degree has been awarded (or conferred) and the year. --Degree(s) must be earned (or conferred) from accredited institution(s) or an equivalent foreign institution by the first consideration date for this position. --All degrees must be verifiable on a legible transcript by the indicated first consideration date for this position. --Foreign transcripts must be transcribed in English AND evaluated for U.S. equivalency by a bona fide U.S. evaluation service.
Selection Procedure: --A selection committee will review application packages of those candidates who have met the minimum qualifications for this position, and will select a limited number of qualified candidates for an interview. --Each candidate may be asked to make a presentation on a topic of the selection committee's choice. The candidate will be informed of the topic when an interview appointment is scheduled. --Each candidate may be asked to provide a sample of his or her writing ability just prior to the interview. --Travel costs must be borne by the applicant. --Final candidates for faculty, management, and supervisor/confidential positions may be interviewed by the Superintendent/President. --If selected as a finalist, the candidate permits the District to contact the current and former employer(s) to investigate past employment history.
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Citrus College delivers high quality instruction that empowers students to compete globally and to contribute to the economic growth of today's society. We are dedicated to fostering a diverse educational community and cultural learning environment that supports student success in pursuit of academic excellence, economic opportunity, and personal achievement.
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