A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
This position in a large University academic department provides services to many customers: administration, research and teaching laboratories. These customers have their unique projects and needs.
The job responsibilities are two-fold:
For the Departmental Computer Organization (DCO):
Serve, maintain, and repair Apple computer hardware (desktop and laptop models of generally the past ten years) including but not limited to hard drive replacement and memory upgrades.
Install and maintain software on Apple computers; operating systems, productivity software.
Install, maintain, and service of printers (inkjet, solid ink, laser; wireless and on the network), help users with settings and printer-related preferences.
Make orders for and maintain stock of cartridges, cables, and other parts for the printers used in the department.
Assist in maintaining computer asset inventory.
Assist with Mac system backups, using both departmental and University backup systems; help with Mac computer security issues and cleaning machines of viruses and malware.
For the Lab Support Team (LST), serving the instructional labs:
Maintain inventory of electronic components for teaching labs (integrated circuits, transistors, resistors, capacitors, etc.) and order stock as needed.
Maintain supply of tools and accessories for teaching labs (hand tools, cables, prototyping boards, etc.)
Monitor and maintain custom equipment used in lab courses (course specific pre-built circuits, electric guitar string and game controllers, etc.), repair or replace as needed.
Participate in the design of new custom accessories for electronics lab courses; build and maintain these devices.
B.A. or B.S. in electronics technology, electrical engineering, or a related field, or an equivalent combination of education and relevant experience.
4 years of electronics technician experience; experience troubleshooting and repairing electronics, experience with custom electronic builds. 4 years experience maintaining and troubleshooting Mac computer systems. 4 years experience maintaining and troubleshooting printers.
Apple hardware technician training. 10 years of electronics technician experience; experience troubleshooting and repairing electronics, experience with custom electronic builds. 10 years experience maintaining and troubleshooting Mac computer systems. 10 years experience maintaining and troubleshooting printers. Some experience with Microsoft Windows and Linux. Experience with specifying, installing, and maintaining audiovisual equipment including large screen displays and projectors. Experience in consultation with end users on purchases of computers, printers, and accessories.
An underfill would be considered as an Electronics Tech Intermediate with a salary range of $46,000 to $58,000
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The University of Michigan has a storied legacy of commitment to Diversity, Equity and Inclusion (DEI). The Michigan Engineering component of the University’s comprehensive, five-year, DEI strategic plan—along with updates on our programs and resources dedicated to ensuring a welcoming, fair and inclusive environment—can be found at: http://www.engin.umich.edu/college/about/diversity .
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 154395
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.
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