Monitors and maintains the overall physical security of City of Boise facilities, personnel, and visitors. Assesses building risks and makes recommendations for improvements. Responds to and coordinates emergency and security related events. Work is performed independently and requires considerable professional judgment in carrying out objectives and is under general supervision.
Performs security risk assessments for existing structures. Accountable for day-to-day maintenance and repair of existing security system infrastructure. Troubleshoots reported hardware issues and coordinates with appropriate contractors for repairs. Evaluates need and makes recommendations for service calls on security equipment and hardware. Serves as an expert for physical security systems and technologies. (25%)
Performs database management, programming, video extraction, troubleshooting of alarms, and training on security systems. Produces access control badges and credential identification cards, assigning users to appropriate access levels. Works collaboratively with all City of Boise departments to integrate vendor ID credentialing processes prior to start of a project. Maintains appropriate badge supply inventory and maintenance of associated card printers. (25%)
Monitors program budget and codes security invoices for payment. Maintains filing system, lock and key control system, and City of Boise?s lost and found. Coordinates scanning and indexing of security program documents into electronic content management system. Assists with training, coordination, and supervision of the after-hours volunteer security team. Monitors calendars to identify potential public meetings requiring security services. (20%)
Ensures consistent implementation and adherence to City of Boise security operations policies, regulations and procedures. Responds to actual or potential issues using established protocols. Assists with special projects, research, and assignments. Assists with research of best practices and latest technologies for problem solving in security related areas. Serves as a liaison to all City of Boise departments on matters pertaining to facility security. (20%)
Responds to, aids in mitigation, and investigates security issues and emergencies arising in City of Boise facilities. Supports preparedness and response to protests and public presentations occurring on or within City of Boise facilities. Operates within established guidelines of response set by the Federal Emergency Management Administration and Department of Homeland Security by working closely with City of Boise departments and local agencies to report threats and potential risks. Works as part of Incident Command structure to respond to significant emergency situations. (10%)
Performs other duties as assigned. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this position at any time. Total Percentage = 100%
Requires education and/or experience to attain the following:
Bachelor's degree in Public Administration, Criminal Justice, Law Enforcement or a closely related field with three years of progressively responsible experience developing and implementing programs in security or emergency management, or an equivalent combination of education and/or experience.
Functional knowledge of managing a physical security program; installing, maintaining and troubleshooting electronic security, alarm and public safety systems; principles, practices and techniques of conflict resolution; security, emergency planning and management; scalable, integrated security software and database management systems targeted at commercial and government security; project management with the ability to carry out multiple projects, issues and assignments at one time.
Ability to respond to system issues on a 24-hour basis and to work a flexible work schedule; read and understand schematic diagrams, technical manuals and documentation; quickly recognize and analyze irregular events and experience with crowd control; understand municipal organization and/or government structure; use software applications for analysis and presentation; operate a computer with demonstrated proficiency using contemporary databases, word processing and spreadsheets software applications; collect, evaluate and interpret appropriate and applicable data; prepare and present statistical and narrative reports; demonstrate exceptional interpersonal skills; adjust to change, personalities, and shifting priorities at a moment's notice; be composed and professional in stressful situations; solve problems and exercise expert independent judgment and initiative; work with minimal supervision individually or with a team to handle critical and stressful technical situations as well as resolve complex problems in a dynamic environment; demonstrate a positive attitude; effectively communicate in writing and verbally; abide by safety protocols when working in hazardous and/or hostile environments; work with frequent interruptions and changes in priorities; train and provide technical assistance to others as an expert program resource; exercise tact and diplomacy in dealing with difficult and sensitive people, issues and situations; display an attitude of cooperation and work harmoniously with all levels of City of Boise employees and the public; communicates effectively in the English language at a level necessary for efficient job performance; completes assignments in a timely fashion; understands and complies with all rules, policies and regulations; maintains prompt and regular attendance; and performs all essential and marginal functions as assigned by an authorized employee, supervisor and/or manager with or without a reasonable accommodation.
Individuals must be capable of operating vehicles safely and have an acceptable driving record.
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